Return/Exchange Policy

At Ladle Laddu, all Laddu Gopal dresses are prepared with care and devotion. Please read our policy carefully before placing an order.

🗓 Return Window

We offer a 5-day return request period from the date of delivery.
Requests after 5 days will not be accepted.

✅ Return Eligibility

To be eligible:

• Item must be unused and in original packaging
• Tags (if any) must be intact
• Order proof is required
• Proper unboxing video is mandatory (continuous video from opening the package without cuts)

Without a clear unboxing video, no return or damage claim will be accepted.

📩 How to Request

Email us at:
📧 support@ladleladdu.com

Share your Order ID, reason for return, and unboxing video.

Returns without prior approval will not be accepted.

🚚 Shipping Charges

• If the mistake is from our side (damaged/wrong item), we will assist you.
• For size/design exchange by choice, shipping charges will be paid by the customer.

❌ Non-Returnable Items

• Sale or discounted products
• Customized items

💰 Refunds

Once approved, refunds will be processed to the original payment method within 7–10 business days.

For COD orders, refund will be provided as store credit or coupon only.

📧 For any queries: ladleladdu24@gmail.com

🙏 Kindly handle devotional items with respect.